Terms and Conditions

1. Introduction

Welcome to MAASSK, a product of Techstay Systemes Pvt Ltd. By accessing or using our Property Management System (PMS) application ("App") on Android, iOS, or through our website, you agree to abide by these Terms and Conditions. Please read them carefully before proceeding.

2. Ownership and Intellectual Property

MAASSK encompassing its Product Management System (PMS), Internet of Things (IoT) integrations, Artificial Intelligence/Machine Learning (AI/ML) technologies, and related software, constitutes the exclusive intellectual property of Techstay Systemes Pvt Ltd. Any unauthorized reproduction, modification, or distribution of the software is strictly prohibited.

3. Eligibility

To utilize MAASSK, one must be a minimum of 18 years of age or the age of majority as defined by the applicable jurisdiction. By accessing the application, you affirm that you fulfill this requirement.

4. User Obligations

  1. 4.1 The user agrees to furnish precise and current information during the registration process or while utilizing the MAASSK application.
  2. 4.2 The application shall only be employed for lawful purposes and in accordance with all pertinent laws and regulations.
  3. 4.3 The user shall not:
    • Attempt to reverse-engineer or decompile the software.
    • Introduce malicious code, viruses, or any detrimental components into the system.
    • Infringe upon the intellectual property rights of Techstay Systemes Pvt Ltd or any third parties.

5. Usage Rights

Techstay Systemes Pvt Ltd grants you a non-exclusive, non-transferable, revocable license to use MAASSK for your hotel property management needs. This license does not include resale or commercial distribution.

6. Subscription and Payments

  1. 6.1. MAASSK operates on a subscription-based model with clearly defined pricing structures. Details regarding subscription plans, fees, and payment terms will be made available during the registration process and within the application settings. Users are encouraged to review these details carefully before proceeding.
  2. 6.2. Payments made for MAASSK subscriptions, add-ons, or services are non-refundable unless explicitly required by applicable law. Any exceptions or special refund policies will be communicated clearly to users during the transaction process.
  3. 6.3. Users are responsible for ensuring timely payments to avoid disruption in service. Techstay Systemes Pvt Ltd reserves the right to suspend or terminate access to MAASSK in case of payment defaults.
  4. 6.4. Automatic Renewal: Unless canceled by the user, subscriptions may automatically renew at the end of their term. Users will be notified in advance and can manage renewal settings within the application or website.

7. Limitation of Liability

To the fullest extent permitted by law, Techstay Systemes Pvt Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or use, arising out of or in connection with the use or inability to use MAASSK. This limitation applies to any claim based on contract, tort, negligence, strict liability, or any other legal theory, even if Techstay Systemes Pvt Ltd has been advised of the possibility of such damages.

Furthermore, Techstay Systemes Pvt Ltd's aggregate liability under this agreement, if any, shall not exceed the total amount paid by the user for the subscription or service in the twelve (12) months preceding the incident giving rise to the claim.

This limitation of liability does not exclude or limit liability for gross negligence, intentional misconduct, or other instances where such exclusions are prohibited by applicable law.

8. Termination

Techstay Systems Pvt Ltd reserves the right to suspend, restrict, or terminate your access to MAASSK at its sole discretion under the following circumstances:

  • Violation of these Terms and Conditions or any applicable policies, including but not limited to unauthorized use of the software or infringement of intellectual property rights.
  • Failure to make timely payments as required for subscriptions or services.
  • Engagement in fraudulent activities, misuse of the application, or actions that compromise the security or integrity of the system.
  • Requests by law enforcement or other government agencies as required by applicable laws.

In the event of termination:

  1. Notification: Users will be notified of the termination decision via email or in-app notification, wherever possible.
  2. Data Access: Upon termination, user access to their account and related data will be restricted. Users may request retrieval of their data, subject to compliance with Techstay Systems Pvt Ltd's data retention and security policies.
  3. Reinstatement: Requests for reinstatement will be considered on a case-by-case basis and at the sole discretion of Techstay Systemes Pvt Ltd.

Techstay Systemes Pvt Ltd shall not be liable for any damages resulting from such suspension or termination, except as required by applicable law.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of India. All disputes, controversies, or claims arising out of or in connection with these Terms and Conditions, including any questions regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra.

In the event of any legal disputes, both parties agree to first attempt resolution through mediation or arbitration in accordance with applicable arbitration laws in India, before resorting to litigation. This agreement to mediate or arbitrate does not waive either party's right to seek injunctive relief or enforcement of rights through legal proceedings in the Pune courts.

10. Updates to Terms

Techstay Systemes Pvt Ltd reserves the right to modify, amend, or update these Terms and Conditions at any time at its sole discretion. Such updates will be communicated to users through various channels, including in-app notifications, emails, or website announcements. It is the user's responsibility to review these updates regularly.

Upon the publication of updated Terms and Conditions, users will be required to acknowledge and accept the revised terms to continue using the application. Continued access or usage of the MAASSK application and services following an update will be deemed as acceptance of the new terms. In the event of non-acceptance, the user must discontinue usage immediately and contact Techstay Systemes Pvt Ltd for any clarifications or assistance.